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💬 Your Feedback Matters: Shaping the Future of SMSLeopard and ChatSasa.

July 14, 2025

written by Maingi

Your Feedback Matters.

At SMSLeopard and ChatSasa, we believe that the best innovations are inspired by the people who use our platforms every day. Your feedback is not just appreciated—it’s essential. By sharing your insights, you help us build smarter features, create a better user experience, and stay ahead in the world of business messaging.

Whether you’re running SMS campaigns, supporting customers through live chat, or exploring WhatsApp automation, your voice helps shape how our tools evolve.

📣 Why User Feedback Is So Important

Gathering feedback from our users allows us to:

  • Identify feature gaps and usability issues

  • Understand changing business communication needs

  • Prioritize updates that provide real value

  • Build tools that are intuitive, efficient, and impactful

We’ve introduced major updates—like the Omnichannel Inbox and Campaign Scheduler—based on direct user suggestions.

🛠️ How Feedback Improves SMSLeopard and ChatSasa

Here are some features developed through community input:

  • Scheduled Messaging Enhancements: Users requested more flexible SMS scheduling options—resulting in Campaign Scheduler 2.0.

  • Live Chat Transfer & Notes: ChatSasa users wanted easier team collaboration, and we delivered internal notes and agent transfer.

  • Advanced Segmentation Filters: Based on demand for better targeting, we expanded audience filtering options in SMSLeopard.

📝 How to Share Your Feedback

We’ve made it simple to get your thoughts to us:

  • In-App Feedback Forms: Found on both SMSLeopard and ChatSasa dashboards

  • Email Us: support@smsleopard.com

  • Live Chat: Drop your suggestions in real-time via ChatSasa

  • User Forums: Join discussions, upvote ideas, and comment on upcoming releases

🌟 Be Part of Our Beta Programs

Get early access to new features and help shape them before public release. Beta testers:

  • Receive exclusive feature previews

  • Can submit usability notes and improvement ideas

  • Influence the final design and functionality

🚀 Help Us Build the Future of Messaging

Your input ensures we’re solving the right problems with the right solutions. The more we learn from you, the better we can serve your communication goals.

👉 Visit www.smsleopard.com to share your feedback and get involved today.

Let’s build the future of business messaging—together.

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