How Mobile Surveys Work on SMSLeopard
Select SMS Surveys Recipients
Upload your contacts file in excel format containing the customer details i.e, the phone numbers, and names.
Review Your Recipients
Review your Recipients. Edit, Delete and manage your Recipients easily
Compose Survey Invitation Message
Compose the Bulk SMS message that you would like to send out. Please ensure that you include the Keyword that you have created since it will be used by the clients to opt into the survey.
Review Your Invitation Message and Send
Preview the Message, Correct any Identified Errors and the Confirm the Message for Sending. This allows you to catch any errors in your message in advance.
65% of a company’s business comes from existing customers. Therefore, customer retention is a crucial factor for a business’s sustainability. Make customer feedback a continuous process and not just a consideration when issues arise. Give your recipients a platform to voice their opinions and experiences and build a longer, profitable relationship with them.
Collect, collate, and analyse your numbers, facts, and data with the Survey feature on the SMSLeopard platform. Learn more about your recipients’ expectations, competitors, and the business environment before making new entries into a market.