Customer Messaging Platform
Send the right message to the right customer.
SMSLeopard helps your team reach customers on WhatsApp and SMS, collect feedback with surveys, and use customer profiles to segment, personalize, and automate every interaction.
Customer profile
Willis Salama
Value
KES 48.2K
Last payment
3 days ago
Channel
Data sources
Recommended segment
Target a high-potential audience with a personalized offer
Survey score
8.7
Response rate
31%
SMSLeopard is now a Meta Business Partner, with a stronger WhatsApp toolkit for customer engagement.
Connect WhatsApp numbers, sync business contacts, send approved templates with media and buttons, personalize from customer profiles, and automate WhatsApp messages through our API.
Connect the WhatsApp number you already use
Use WhatsApp Business App coexistence so teams can keep their familiar number while SMSLeopard powers broadcasts, templates, contact sync, and API sends.
Send richer approved templates
Create and send templates with media headers, documents, images, videos, body variables, and call-to-action buttons.
Use WhatsApp from the dashboard or API
Send manually from customer segments or trigger template messages from your own systems using the WhatsApp API.
Personalize with customer data
Sync contacts, filter by customer profile attributes, map template variables, and keep delivery visibility close to the campaign.
Trusted by teams that need reliable customer communication
Channels
Start with the customer message. Build the intelligence around it.
Most teams come to SMSLeopard because they need to reach customers. The platform gives you the channels, profiles, feedback, and APIs to make every send more targeted and easier to act on.
Send broadcasts, templates, reminders, and follow-ups on WhatsApp. Use WhatsApp APIs to automate customer messaging from your systems.
SMS
Reach customers quickly for alerts, reminders, campaigns, and service communication. Use SMS APIs for automated notifications and system-triggered messages.
Surveys
Collect customer feedback, run NPS, send reminders, and understand what customers need next through SMS or WhatsApp survey flows.
Customer Profiles
Keep customer data organized so messages can be segmented, personalized, and more useful.
APIs
Trigger messages, sync contacts, and automate customer communication from your business systems.
Meta Business Partner
We are a Meta Business Partner, giving our team access to direct support from Meta to help your business set up and scale WhatsApp engagement with confidence.
The Problem
Your customer data is valuable, but it is hard to use.
Payments sit in one place. Signups sit somewhere else. Feedback, purchases, conversations, and spreadsheets keep growing in different corners of the business. So your team does the bare minimum with data that should be helping you grow.
The Shift
SMSLeopard turns that chaos into customer clarity.
Bring the important data points together, build living customer profiles, understand what is happening in your customer base, and act with targeted messaging, surveys, and automation.
If This Feels Familiar
Your team has customer data, but not customer control.
That is the gap SMSLeopard is built to close: moving from scattered records and generic communication to clear profiles, sharper segments, and confident customer action.
You cannot quickly see who your best customers are.
You send broad messages because clean segments are hard to build.
Payment, signup, activity, and support data do not connect cleanly.
You know customers are becoming inactive, but you see it too late.
How It Works
A practical path from data chaos to customer growth.
You do not need to fix everything at once. Start with the customer data you already have, create order, then use that clarity to make better customer decisions.
01
Collect
Start with the data you already have: payments, spreadsheets, forms, activity, conversations, and APIs.
02
Organize
Turn scattered records into useful customer profiles with value, activity, preferences, and feedback.
03
Understand
See who matters, who is growing, who is going quiet, and which segments need attention.
04
Act
Send targeted WhatsApp, SMS, surveys, and automated messages with clearer intent.
Easy Starting Point
Start with one data source and one clear business opportunity.
The first win should be practical. Bring in useful customer data, create a segment that matters, and act on it.
Step 1
Import what you already have
Start with customer spreadsheets, payment exports, forms, or your first API sync.
Step 2
Build useful segments
Identify high-value, inactive, recently paid, overdue, loyal, or fast-growing customers.
Step 3
Act on one opportunity
Launch a targeted WhatsApp, SMS, or survey workflow based on the customer profile.
Customer Data
Bring the data points that explain your customers together.
Start with a spreadsheet, payment export, website form, or API. Add more sources over time until every customer profile carries the context your team needs to make better decisions.
Understand
See what is happening in your customer base.
System data shows what customers do. Surveys help you ask what your systems cannot tell you. Together, they give your team a practical customer pulse.
Customer pulse
Know who is active, inactive, high-value, at risk, satisfied, or asking for help.
Revenue visibility
Track value, last payment, frequency, balances, product ownership, and retention signals.
Feedback loops
Use surveys to capture NPS, satisfaction, complaints, missing context, and customer needs.
Segment clarity
See which audiences respond, convert, retain, complain, grow, or need a different message.
Activate
Communicate with customers like you actually know them.
Once customer profiles are clear, messaging stops being a blast to everyone. It becomes targeted, relevant, and easier for customers to respond to.
Run broadcasts, templates, and follow-ups based on profile data and customer segments.
Surveys
Collect feedback, NPS, complaints, and the customer context your systems do not capture.
Automation
Trigger messages and surveys from payment, product, CRM, and customer lifecycle events.
Developer Ready
Keep customer profiles current without manual work.
Use APIs to sync customer records, update profile attributes, trigger SMS or WhatsApp notifications, and launch surveys from the systems your business already runs on.
Contacts API Docs
Sync customer profiles from CRMs, spreadsheets, and internal systems for campaigns and personalization.
Open docsWhy Businesses Buy
Make customer decisions with clarity, not guesswork.
The goal is not another place to send messages. The goal is to know your customers clearly enough to retain them, grow them, recover them, and communicate with them in a way that makes sense.