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Getting Started with SMSLeopard: Account Setup Guide in Kenya.

September 2, 2025

written by Maingi

Getting Started with SMSLeopard: Account Setup Guide in Kenya.

For Kenyan businesses, nonprofits, churches, and entrepreneurs, Bulk SMS remains one of the most reliable and cost-effective ways to connect with customers. With SMSLeopard, you don’t just send messages—you create impactful conversations that reach people instantly, in Swahili, Kikuyu, Luo, or English.

This guide will walk you step-by-step through creating your SMSLeopard account, setting up your Sender ID, and exploring your first dashboard so you can get started with confidence.


Step 1: Creating Your SMSLeopard Account

Setting up your account is quick and user-friendly:

  1. Visit www.smsleopard.com.

  2. Click on “Sign Up”.

  3. Fill in your details: business/organization name, email, and mobile number.

  4. Verify your email and number (OTP will be sent instantly).

  5. Log in to your dashboard with your new credentials.

Tip: Use your official business email—it will help with quicker Sender ID approval.


Step 2: Setting Up Your Sender ID

Your Sender ID is the name your customers see when they receive your SMS. For example: “ABC_Sacco”, “MyChurch”, or “HealthCareKE”.

To request a Sender ID:

  1. Go to the Sender ID tab in your dashboard.

  2. Click “Request New Sender ID”.

  3. Enter your preferred name (max 11 characters, no spaces).

  4. Upload the required business documents (business certificate, KRA PIN, or official letter).

  5. Submit for approval—SMSLeopard’s team will process it in line with CAK and mobile operator regulations.

Approval usually takes 24–48 hours depending on the operator.


Step 3: Loading Credits into Your Account

To send SMS, you need credits. SMSLeopard makes it easy with flexible payment options:

  • M-Pesa Paybill (fastest & most popular in Kenya).

  • Bank transfer.

  • Credit/debit cards.

Tip: Top up a small amount for your test campaign before committing to bulk packages.


Step 4: Exploring Your Dashboard

The SMSLeopard dashboard is designed to be simple yet powerful:

  • Campaigns Tab → Create and schedule SMS campaigns.

  • Contacts Tab → Import, organize, and segment your audience.

  • Reports Tab → Track delivery rates, open rates, and conversions.

  • Automation Tab → Set up recurring messages, drip campaigns, or birthday reminders.

  • Support Tab → Live chat or ticket submission if you need help.

Bonus: Through ChatSasa, you can also integrate WhatsApp messaging and manage customer replies directly from the same ecosystem.


Step 5: Sending Your First Campaign

  1. Click “New Campaign” on your dashboard.

  2. Select your Sender ID.

  3. Write your message (keep it short, clear, and action-driven).

  4. Choose your contacts or upload a list (CSV/Excel supported).

  5. Schedule or send immediately.

  6. Track delivery in real time via the Reports tab.

Pro Tip: Always test your campaign by sending to your own number first.


Why SMSLeopard is the Best Choice in Kenya

  • Local-first approach: Designed for Kenyan businesses with Swahili & local language support.

  • Multi-channel power: SMS, WhatsApp via ChatSasa, Short Codes, and USSD.

  • Regulatory compliance: Fully aligned with CAK guidelines.

  • Affordable pricing: Flexible bundles tailored for SMEs, NPOs, and corporates.

  • 24/7 support: A dedicated team that understands local markets.


Conclusion

Getting started with SMSLeopard is simple, fast, and designed for success. Within minutes, you can create an account, secure your Sender ID, load credits, and launch your first campaign.

Whether you’re a church mobilizing members, a SACCO sending loan reminders, or an SME driving festive sales, SMSLeopard ensures your message is delivered reliably, affordably, and at scale.

👉 Ready to get started? Create your account today.

#SMSLeopard #BulkSMSKenya #ChatSasa #DigitalKenya #CustomerEngagement