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🧪 Upcoming Features in SMSLeopard and ChatSasa.

July 10, 2025

written by Maingi

Upcoming Features.

As businesses continue to demand more efficiency, automation, and personalization, SMSLeopard and ChatSasa are evolving to meet those needs. Our platforms are constantly being improved to deliver more powerful and intuitive experiences for both marketers and customer support teams.

Here’s an exclusive look at the upcoming features that will elevate how you communicate with your audience across SMS, WhatsApp, and chat platforms.

🚀 New Features Coming to SMSLeopard

1. SMS Campaign Scheduler 2.0

A revamped interface allowing:

  • Bulk scheduling for different customer segments

  • Smart delivery windows based on customer time zones

  • Re-engagement scheduling for unopened messages

2. AI-Powered Message Optimization

Leverage machine learning to:

  • Suggest high-performing message templates

  • Predict best sending times

  • Improve engagement through tone analysis

3. Advanced Segmentation Filters

Target your messages more precisely using:

  • Purchase frequency

  • Campaign response history

  • Engagement score tracking

4. Enhanced Reporting Dashboard

An upgraded dashboard that will include:

  • Visual campaign comparisons

  • Customer journey analytics

  • Exportable ROI reports

💬 New Tools Coming to ChatSasa

1. Omnichannel Inbox

View and respond to WhatsApp, website chat, Facebook Messenger, and SMS—all in one inbox.

2. Bot Intelligence Upgrade

Bots will soon be able to:

  • Understand complex queries using NLP

  • Handle conditional logic in chat flows

  • Escalate conversations more accurately

3. Team Collaboration Tools

Enhancements include:

  • Internal notes and mentions

  • Chat transfer with full history

  • Agent performance tracking

4. Customer Feedback Loop

Instant surveys and satisfaction scoring tools will allow you to:

  • Gather feedback after each chat

  • Identify friction points in support

  • Analyze satisfaction trends over time

🔑 Why These Features Matter

These updates are designed to:

  • Increase customer satisfaction

  • Automate more processes

  • Make campaign performance more measurable

  • Streamline team collaboration

With these enhancements, you’ll not only reach your customers faster but also in smarter, more personalized ways.

📅 When Are These Features Launching?

We’ll be rolling out these updates gradually over the coming months. If you’d like early access to test and provide feedback, stay tuned to your email or dashboard notifications.

🚀 Get Ready to Upgrade Your Messaging Game

The future of messaging is intelligent, integrated, and personalized—and we’re excited to bring that future to your fingertips.

👉 Visit www.smsleopard.com to stay updated and get access to the latest features in SMSLeopard and ChatSasa.

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