API Notifications
Send SMS and WhatsApp notifications from the systems your business already runs.
Trigger OTPs, payment updates, reminders, order alerts, and service notifications from APIs and webhooks so customers hear from you at the right moment.
Notification Flows
Best Uses
Notifications work best when speed, clarity, and trust matter.
Businesses usually send notifications because something important just happened or is about to happen. The message needs to be timely, dependable, and easy for the customer to act on.
OTPs and verification
Use SMS or WhatsApp for login codes, account verification, and other high-trust authentication moments.
Payment updates
Send payment confirmations, balance alerts, due-date reminders, and collections follow-up tied to billing events.
Reminders and follow-up
Trigger appointment reminders, renewal nudges, and service follow-up when a date, deadline, or milestone approaches.
Order and service alerts
Keep customers updated when orders, deliveries, and service requests move from one stage to the next.
How It Connects
Connect events, channel choice, and delivery visibility.
Good notification infrastructure is not just about sending. It is about triggering from the right event, choosing the right channel, and keeping the result visible to your systems.
Trigger from events
Start notifications from payments, status changes, renewals, appointments, and product actions using APIs and webhooks.
Use SMS or WhatsApp intentionally
Use SMS when broad reach matters most, and use WhatsApp when richer formatting, branded templates, or continuity matter more.
Keep delivery and follow-up visible
Tie notification delivery, responses, and next actions back to the event that triggered the message.
Related Pages
Connect notifications to the wider engagement workflow.
Notifications are stronger when they sit alongside contact sync, integrations, and the right delivery APIs.
Developer Integrations
Connect APIs, webhooks, contacts sync, and triggered customer messaging to the systems your team already uses.
SMS API
Use SMS where urgent, dependable customer messaging matters most for alerts, reminders, and OTPs.
WhatsApp Business API
Use WhatsApp for branded utility messages, approved templates, and richer notification flows.
Contacts Management
Keep profiles and identifiers up to date so your notification triggers reach the right customer every time.