FOCUS MOBILE LIMITED PRIVACY NOTICE

1. IMPORTANT INFORMATION AND WHO WE ARE

Focus Mobile Limited is the controller and responsible for your personal data.

CONTACT DETAILS

Our full details are:

Focus Mobile Limited

Email address: info@focusmobile.co

Telephone number: 020-3503620

Mobile No. 0718-876044

Postal address: P.O. Box 13908 00800 Nairobi

Physical Address: Rehema Place A6, Ngong Road

2. THE DATA WE COLLECT ABOUT YOU

We may collect, use, store and transfer different kinds of personal data about you as follows:

• Identity Data.
• Contact Data.
• Transaction Data.
• Technical Data.
• Profile Data.
• Usage Data.
• Marketing and Communications Data.

3. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data for the purpose for which we collected it which include the following:

• To register you as a new customer.
• To process and deliver your order.
• To manage your relationship with us.
• To enable you to participate in a prize draw, competition or complete a survey.
• To improve our website, products/services, marketing or customer relationships.
• To recommend products or services which may be of interest to you.

4. HOW LONG WILL YOU USE MY PERSONAL DATA FOR?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

5. HOW WE SHARE YOUR DATA

We only share aggregated Data such as statistical or demographic data with third parties. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific service feature.

6. FURTHER DETAILS

If you are looking for more information on how we process your personal data including on data security, data retention and lawful processing bases, please contact us at info@focusmobile.co.